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Blog and resources

Articles and case studies in service design, UX design and innovation
Forget business goals - It's time to look at behavior

Forget business goals - It's time to look at behavior

How to kick ass at habit-forming apps (Hook Model)

How to kick ass at habit-forming apps (Hook Model)

Explaining the Hook Model by Nir Eyal - a great source of inspiration when building habit-forming products for designers, developers, project managers and business people.

Are you not obsessed yet about customer experience?

Are you not obsessed yet about customer experience?

Innovate with these 7 vital success factors in mind

Innovate with these 7 vital success factors in mind